Once your payment is successfully completed, your license key will be automatically sent to the email address you provided during checkout. In most cases, delivery is instant, but it may take up to 24 hours in rare cases due to payment verification or technical delays.

We accept secure payments via Visa, Mastercard, Apple Pay, and Google Pay. All transactions are processed through our encrypted checkout system powered by WooCommerce.

Yes, we offer a 14-day refund policy for eligible purchases. To qualify, the license key must not have been used or activated. Once a key is activated, it becomes non-refundable. Contact us at info@softnext.net within 14 days of your purchase to initiate a return request.

First, check your spam or junk email folder. If it’s still not there within a reasonable time (up to 24 hours), please contact us at info@softnext.net and include your order number. We’ll resolve the issue as quickly as possible.

Yes. All license keys sold through Softnext.net are 100% genuine and legally sourced. We do not sell pirated, cracked, or unauthorized software. You are responsible for accepting the terms of the original software provider’s license agreement.

No. All products sold on Softnext.net are digital license keys, and no physical items are shipped. Delivery is done exclusively via email.

We encourage you to contact us directly at info@softnext.net so we can resolve the issue. If you’re a consumer in the EU and an agreement cannot be reached, you may use the EU Online Dispute Resolution (ODR) platform at https://ec.europa.eu/consumers/odr or contact the Estonian Consumer Disputes Committee.