Last Updated: 29 July 2025
Welcome to Softnext.net. These Terms and Conditions (“Terms”) govern your use of our website located at https://softnext.net and any purchases you make from us. By accessing our website or placing an order, you agree to be bound by these Terms in full. If you do not agree with these Terms, you must not use our website or services.
Softnext.net is an online store registered and operating under Estonian law. We specialize in the sale of software license keys, which are delivered digitally by email after a successful purchase and confirmed payment. Our store is powered by WooCommerce and accepts secure payments via Visa, Mastercard, Apple Pay, and Google Pay.
1. General Use of the Website
By using our website, you confirm that you are at least 18 years of age and have the legal capacity to enter into a binding contract. You agree to provide accurate, up-to-date, and complete information during checkout and registration. You also agree not to use our website for unlawful purposes or to interfere with the proper functioning or security of our platform.
Softnext.net reserves the right to modify or discontinue the website or its services at any time without prior notice. We may restrict access or suspend user accounts if we detect violations of these Terms or applicable laws.
2. Products and Software Licensing
Softnext.net provides digital software license keys for various commercial and personal use applications. Upon successful payment, your license key will be sent to the email address you provided during checkout. This typically occurs within minutes of payment confirmation but may, in rare cases, take up to 24 hours due to manual review or technical issues.
The license keys sold are subject to the terms and conditions of the respective software publishers. You are responsible for reviewing and agreeing to the End User License Agreement (EULA) provided by the software vendor before activating any key. We do not develop or maintain the software sold on our platform.
It is your responsibility to ensure the software is compatible with your system and requirements before purchase. We do not guarantee performance, support, or functionality beyond what is provided by the software manufacturer.
3. Pricing, Payments, and Taxes
All prices are listed in euros (EUR) and include any applicable Estonian VAT or other relevant taxes, unless explicitly stated otherwise. We make every effort to ensure pricing is accurate, but we reserve the right to correct pricing errors or update prices without notice.
Purchases are processed through secure payment gateways integrated with WooCommerce. We accept Visa, Mastercard, Apple Pay, and Google Pay. By submitting a payment, you authorize Softnext.net to charge your selected payment method for the total amount of your order.
4. Order Fulfillment and Delivery
Software license keys are delivered exclusively by email. After your payment has been successfully received and verified, your license key will be sent automatically or manually to the email address associated with your order. Most keys are delivered instantly, but processing can occasionally take up to 24 hours.
You are responsible for entering a valid and accessible email address during checkout. If you do not receive your license key, please check your spam or junk folder before contacting us at info@softnext.net. No physical product will be shipped under any circumstances.
5. Returns and Refunds
We offer a 14-day return and refund policy in accordance with Estonian and European Union consumer protection law, provided the license key has not been used, activated, or shared. Once a key has been activated, the product is considered consumed and is no longer eligible for return.
To request a refund, you must contact us within 14 days of purchase at info@softnext.net with your order number and a clear explanation of your request. If your request is approved, the refund will be issued to your original payment method within 5 to 10 business days.
Refunds will not be issued for software that does not meet your expectations, is incompatible with your system, or has been incorrectly purchased, unless the license has not been activated.
6. Warranty Disclaimer and Limitation of Liability
Softnext.net is not the developer of the software products sold on our site. All warranty and support obligations lie with the original software vendor. Products are sold “as is” and without any express or implied warranties on our part, including merchantability or fitness for a particular purpose.
To the fullest extent permitted by law, we disclaim liability for any direct or indirect loss or damage arising from the use or inability to use any software purchased through our website. This includes, but is not limited to, system failure, data loss, software conflicts, or downtime.
Our total liability for any claim related to a purchase will not exceed the amount you paid for the product in question.
7. Account Security and Responsibility
When creating an account on our website, you agree to keep your login credentials secure and confidential. You are fully responsible for any activity that occurs under your account, whether authorized or not. If you suspect unauthorized access, you must notify us immediately.
We reserve the right to suspend or terminate accounts that engage in suspicious, abusive, or fraudulent behavior.
8. Intellectual Property
All content on Softnext.net — including product names, descriptions, images, logos, text, and design — is protected by copyright, trademark, and other intellectual property rights, and may not be copied or reused without written permission. Third-party software names and branding remain the property of their respective owners and are used solely for identification purposes.
9. Changes to These Terms
Softnext.net reserves the right to modify these Terms at any time. Any changes will be published on this page and become effective immediately. It is your responsibility to review these Terms periodically. Continued use of our website after changes have been posted constitutes your acceptance of the revised Terms.
10. Governing Law and Jurisdiction
These Terms and any disputes arising from your use of the website or purchase of our products shall be governed by and interpreted in accordance with the laws of the Republic of Estonia. Any legal proceedings or disputes will fall under the exclusive jurisdiction of the courts located in Estonia, unless otherwise required by applicable European Union regulations.
11. Dispute Resolution
We aim to resolve any disputes quickly, fairly, and informally. If you are unhappy with a product or service, please contact us first at info@softnext.net so we can attempt to resolve the issue directly with you.
If a dispute cannot be resolved between you and Softnext.net directly, you may be entitled to submit your complaint to the Consumer Disputes Committee in Estonia or use the Online Dispute Resolution (ODR) platform provided by the European Commission, available at:
https://ec.europa.eu/consumers/odr
This platform enables consumers within the EU to resolve disputes relating to online purchases without going to court.
Filing a complaint through the ODR platform or the Estonian Consumer Disputes Committee is voluntary and does not affect your right to bring a legal claim before the courts, if necessary.
12. Contact Information
If you have any questions regarding these Terms or anything else on our website, please contact us using the following details:
Email: info@softnext.net